Privacy Policy

First Learn Learning Clinic (“First Learn”, “we”, “our”, “us”) values your trust. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use our services or visit our website www.firstlearn.in.

1. Information We Collect

We may collect the following categories of information:

• Personal Information (Parents/Guardians):
  Name, contact number, email, address, payment details.

• Child Information (Students):
  Name, age, school details, medical/learning history, assessment results, progress records.

• Website Usage Information:
  IP address, browser type, pages visited, cookies, and other analytics data.

2. How We Use Your Information

We use collected information for purposes including:

• To provide personalized learning, assessments, and progress tracking.

• To communicate with parents about sessions, reports, and recommendations.

• To process payments and manage billing.

• To improve our website, services, and learning resources.

• To comply with legal or regulatory requirements.

3. Information Sharing & Disclosure

We respect your privacy. We do not sell or rent personal information. We may share information only:

• With educators, specialists, or staff within First Learn to support the Child’s learning.

• With your consent, to schools or external professionals.

• With service providers (e.g., payment gateways, IT support) under confidentiality agreements.

• If required by law, regulation, or court order.

4. Data Security

• We implement appropriate administrative, technical and physical safeguards to protect your information.

• However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect, we cannot guarantee absolute security.

5. Data Retention

• We retain personal and child-related data only as long as necessary to provide services or as required by law.

• Parents may request deletion of data, subject to legal and contractual obligations.

6. Your Rights

As a Parent/Guardian, you have the right to:

• Access the personal data we hold about you or your Child.

• Request correction or updates.

• Withdraw consent for data processing (which may limit services).

• Request deletion of records, unless retention is legally required.

7. Cookies & Website Tracking

• Our website may use cookies and analytics tools to improve user experience.

• You may choose to disable cookies in your browser, but some features may not function properly.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

9. Children’s Privacy

• Services are intended for children with parental/guardian consent.

• We collect Child’s information strictly for educational and assessment purposes with full parental awareness.

10. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with revised date. Continued use of our services means you accept the updated policy.