Terms & Conditions

Welcome to First Learn Learning Clinic. By accessing or using our services (including site, assessments, one-to-one sessions, parent counseling etc.), you agree to be bound by these Terms & Conditions.

1. Definitions

• Client / Parent: The parent or guardian enrolling a child with First Learn.

• Child / Student: The individual receiving educational, assessment or therapy services from First Learn.

• Services: Includes learning assessments, one-to-one sessions, progress tracking & reporting, parent counseling, and any other educational support offered by First Learn.

• Site / Website: firstlearn.in and any associated subdomains, pages, digital platforms.

2. Eligibility & Enrollment

• The Child must be under the care or guidance of the Parent or legal guardian to enroll.

• All enrollment forms must be completed truthfully, including any prior diagnoses or learning difficulties, school history, etc.

• First Learn reserves the right to decline service if we determine the Child requires specialized care beyond our scope or if there are misrepresentations in the enrollment process.

3. Assessments & Services

• Services are provided on a one-to-one basis, tailored to each Child’s pace, style, and individual learning needs.

• Learning assessments are used to identify learning disabilities (dyslexia, ADHD, slow learning etc.) and to form a basis for creating personalized learning plans.

• First Learn will monitor progress and provide periodic reporting to Parents.

4. Fees, Payments & Cancellation

• The fees for various services will be communicated in advance and agreed upon by Client.

• Payments must be made as per schedule agreed (e.g. weekly/monthly/termly) or before service begins, as applicable.

• Cancellation policy: If a session is cancelled by the Client with less than [X hours/days] notice, a cancellation fee may apply. If First Learn cancels, the session may be rescheduled or refunded.

• Late payments may incur interest or suspension of services until due amount is settled.

5. Attendance & Punctuality

• Regular attendance is important. Missed sessions without prior notice may not be made up or might incur additional fee.

• Please arrive on time; lateness may shorten the effective session time.

6. Parent / Guardian Responsibilities

• Provide necessary information about Child: medical history, learning history, any therapies, consent for assessments.

• Cooperate with suggestions, homework or practice exercises given by Educator.

• Attend counseling or feedback sessions as needed to support Child’s progress.

7. Conduct, Safety & Environment

• Child behavior should be appropriate; First Learn reserves the right to suspend or terminate service if a Child behaves in a way that threatens safety or disrupts sessions.

• First Learn maintains a safe, respectful environment.

8. Confidentiality & Privacy

• All personal, medical, learning assessment data will be handled with confidentiality.

• First Learn may collect, store and process data relevant to the Child’s learning and progress.

• Parent’s consent is required for any sharing of data beyond First Learn (e.g. with partner schools).

9. Intellectual Property

• All learning materials, curriculum content, worksheets, reports etc. provided by First Learn are the intellectual property of First Learn (or licensors). They are for personal use; copying, distribution, or commercial use without permission is prohibited.

10. Limitation of Liability

• First Learn will strive to provide high quality services, but cannot guarantee specific outcomes in child’s academic or personal development.

• First Learn is not liable for indirect, incidental, special or consequential damages arising from your use of services.

11. Termination

• Either party may terminate services with prior notice of [X days/weeks].

• First Learn may terminate services immediately in case of breach of these Terms, non-payment, or behavior issues.

12. Changes to Terms

• First Learn reserves the right to modify or update these Terms & Conditions at any time. Revised terms will be posted on the website, and continue to apply from that date.

13. Governing Law & Dispute Resolution

• These Terms will be governed by the laws of India, and more specifically laws applicable in Kerala.

• Any dispute arising shall be resolved through good-faith negotiation. If unresolved, disputes may be submitted to arbitration or to courts in Kasaragod / Kerala.